Frequently Asked Questions

General Questions

What is LeanPivot.ai?

LeanPivot.ai is an AI-powered startup coach platform designed to help founders validate ideas, build MVPs, and grow their businesses using lean startup methodology. Our AI assistant, PivotPal, guides you through each stage of your startup journey with personalized advice, tools, and resources.

Whether you're just starting with an idea or already have a product with users, LeanPivot.ai provides stage-specific guidance to help you move forward efficiently and avoid common pitfalls.

Who is LeanPivot.ai for?

LeanPivot.ai is designed for:

First-time founders who want guidance on turning their idea into a viable business
Serial entrepreneurs looking to streamline their process for new ventures
Non-technical founders who need help with product development decisions
Technical founders seeking business strategy and validation techniques
Small founding teams that want to apply lean startup principles efficiently

Whether you're in tech, services, e-commerce, or another industry, our platform adapts to your specific context and needs.

How is LeanPivot.ai different from other startup tools?

LeanPivot.ai stands apart from other startup tools in several ways:

AI-powered guidance: Our PivotPal AI coach provides personalized advice and adapts to your specific startup context, unlike static resources or generic templates.
Stage-based approach: We offer different tools and guidance based on your startup stage, ensuring you're focused on what matters most right now.
Lean methodology foundation: Everything in our platform is built around proven lean startup principles, helping you validate ideas before overinvesting.
All-in-one platform: Instead of juggling multiple tools, we integrate planning, validation, development, and growth features in one cohesive experience.
Conversation-first interface: Our natural chat interface makes getting help as simple as asking a question, no complex navigation required.

Accounts & Login

How do I create an account?

Creating an account is easy:

Click the "Get Started" or "Sign Up" button on the homepage or navigation bar
Enter your email address, create a username and password
Verify your email address by clicking the link sent to your inbox
Complete the onboarding questionnaire to help us understand your startup's stage and needs
You're all set! You can now access all features included in your plan

The entire process takes less than 5 minutes, and you can start using the free plan without providing payment information.

I forgot my password. How do I reset it?

To reset your password:

Go to the Login page
Click on "Forgot your password?" below the login form
Enter the email address associated with your account
Check your email for a password reset link (check spam/junk folders if you don't see it)
Click the link and follow instructions to set a new password

If you still have trouble accessing your account, please contact our support team for assistance.

Can I have multiple projects under one account?

Yes, you can manage multiple startup projects under a single account. The number of projects you can create depends on your subscription plan:

Free (Ideation): 1 project
Starter (Validation): 3 projects
Pro (MVP Build): 10 projects
Scale (Growth): Unlimited projects

Each project has its own workspace, goals, and conversation history with PivotPal. This makes it easy to work on different startup ideas or manage multiple products within your business.

Features & Tools

What features are available in each startup stage?

Our features are organized by startup stage to give you the right tools at the right time:

Ideation Stage:

Problem & solution brainstorming
Lean Canvas builder
Target customer profiling
Basic market research guidance
Value proposition design

Validation Stage:

Customer interview templates
Survey design tools
Experiment design framework
Competition analysis
Landing page test setup

MVP Building Stage:

Feature prioritization matrix
User story generator
Tech stack recommendations
No-code/low-code guidance
Development planning tools

Launch & Growth Stage:

Launch checklist creator
Marketing content assistance
Analytics setup guidance
Growth experiment framework
Investor pitch preparation

For a detailed feature comparison across plans, visit our Pricing page.

Pricing & Billing

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also support payment through PayPal for all plans.

For annual subscriptions on Pro and Scale plans, we can also accept bank transfers. Please contact our sales team to arrange this payment method.

PivotPal AI

What is PivotPal and how does it work?

PivotPal is our AI startup coach, powered by advanced language models and trained on lean startup methodology, business best practices, and real-world startup experience.

You interact with PivotPal through a chat interface, asking questions or discussing your startup challenges. Based on your inputs and startup stage, PivotPal provides:

Personalized advice tailored to your specific situation
Actionable next steps to move your startup forward
Templates and frameworks customized to your needs
Guidance on interpreting feedback and data
Decision-making support when you're facing tough choices

PivotPal remembers your previous conversations and the context of your startup, allowing for more relevant guidance over time. It's like having an experienced co-founder available 24/7 to bounce ideas off of and get direction when you need it.

Privacy & Security

How do you protect my startup idea and data?

We take the security of your startup ideas and data very seriously. Here's how we protect your information:

Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols.
Idea ownership: You retain 100% ownership of your business ideas and content. We never claim rights to your intellectual property.
Data isolation: Your startup information is isolated and never shared with other users.
Limited access: Only authorized personnel have access to user data, and only for the purpose of providing and improving the service.
AI training policy: We don't use your startup ideas or confidential business information to train our AI models that are accessible to other users.

For more details on how we handle your data, please review our Privacy Policy.